terms of service

These terms of service ("Terms") are an agreement between you and ERA The Method LLC, a Texas limited liability company ("ERA," "we," "us" or "our"). They govern your use of the ERA mobile application, our website at erathemethod.com, and all breathwork, meditation, movement and other content, classes, programs and features we offer (together, the "Services").

Please read section 11 carefully. It contains a binding arbitration agreement. By using the Services, you agree that disputes with ERA will be resolved by individual arbitration, and you waive your right to go to court, to a jury trial, and to take part in a class action, except as section 11 allows.

Please read section 3 carefully. The Services include physical and breath practices that carry real health risks for some people.

1. Acceptance of these terms

By creating an account, downloading the app, starting a subscription, or otherwise using the Services, you agree to these Terms and to our privacy policy. If you do not agree, do not use the Services.

We may update these Terms from time to time. When we make material changes, we will notify you through the app or by email before the changes take effect. If you keep using the Services after that, you accept the updated Terms.

You may stop using the Services and delete your account at any time. We may suspend or terminate your account if you breach these Terms. If we terminate your account for a breach, you may not create a new one without our permission. Sections 3, 6, 8, 9, 10, 11 and 12 survive any termination.

2. Eligibility and accounts

Age. You must be at least 18 years old to create an account and use the Services. By creating an account, you confirm that you are 18 or older.

Account information. You agree to give accurate information when you register and to keep it current. By creating an account, you agree to receive service emails from us about your account, purchases and changes to these Terms.

Account security. You are responsible for all activity under your account and for keeping your login credentials confidential. Accounts are for one person and may not be shared. If you believe someone has accessed your account without permission, change your password and contact us at contact@erathemethod.com right away.

3. Health and safety

No medical advice. The Services are for general wellness and educational purposes only. Nothing in the Services is medical, psychological or therapeutic advice, diagnosis or treatment, and nothing in the Services replaces care from a licensed healthcare provider. Our teachers are not acting as your doctor, therapist or healthcare provider.

Talk to your doctor first. Consult a qualified healthcare provider before starting any breathwork, meditation or movement practice, especially if you have or may have any of the following:

• Pregnancy, or you may be pregnant
• Heart disease, high or low blood pressure, or a history of stroke or aneurysm
• Epilepsy, seizures or a history of fainting
• Asthma or other respiratory conditions
• Glaucoma, retinal detachment, or recent eye, abdominal or other surgery
• A history of panic attacks, PTSD, psychosis, bipolar disorder or other serious mental health conditions
• Any injury, chronic pain or physical limitation
• Any condition for which you take prescription medication

Breathwork risks. Some breathing techniques, including fast, forceful, activating or breath-retention practices, can cause dizziness, lightheadedness, tingling, muscle cramping, changes in heart rate or blood pressure, strong emotional release, or loss of consciousness. Never practice breathwork while driving, operating machinery, in or near water (including the bath), or standing where a fall could injure you. Practice seated or lying down in a safe space.

Listen to your body. Stop immediately and rest if you feel pain, dizziness, faintness, shortness of breath, chest discomfort or overwhelming distress. Seek medical care if symptoms continue. If you are in crisis or thinking about harming yourself, call or text 988 in the U.S. or contact local emergency services.

Assumption of risk. You participate in the Services voluntarily and at your own risk. To the fullest extent the law allows, you assume all risks of injury, illness or other harm that may result from your participation, and you release ERA, its members, teachers, contractors and partners from claims arising from those risks, except where caused by our gross negligence or willful misconduct.

No guaranteed results. Results vary from person to person. Any examples, testimonials or descriptions of benefits are not promises of any particular outcome.

4. Privacy

Our privacy policy explains what information we collect, how we use it and who we share it with. We use trusted service providers to host content, stream video, stream licensed music, process subscriptions, send email and measure app usage. Those providers handle your data under their own terms and our agreements with them.

If you share information about your health or wellbeing with us (for example in a profile, intake question or check-in), you consent to our use of it to provide and personalize the Services as described in the privacy policy.

5. Subscriptions, purchases and billing

Plans. We may offer free content, one-time purchases and paid subscriptions (for example monthly or annual). A subscription gives you access to the content in your plan for as long as it stays active. We may add, change or remove classes, teachers and programs at any time.

Free trials and introductory offers. If you start a free trial, your paid subscription begins automatically when the trial ends unless you cancel at least 24 hours before it ends. Introductory discounts apply only to the first billing period; renewals are charged at the regular price.

Automatic renewal. Subscriptions renew automatically at the end of each billing period, and you will be charged the then-current price, until you cancel. If we change the price, we will give you advance notice, and the new price applies at your next renewal.

Purchases through Apple or Google. If you subscribe through the Apple App Store or Google Play, that platform processes your payment and its terms govern billing, cancellation and refunds. Manage or cancel your subscription in your device's App Store or Google Play account settings. Deleting the app does not cancel your subscription, and neither does deleting your ERA account.

Purchases on our website. If you buy directly from us, you authorize us and our payment processor to charge your payment method for all fees and applicable taxes. You can cancel in your account settings, and cancellation takes effect at the end of the current billing period.

Refunds. Except where required by law or by the app store's own refund policy, all payments are final and non-refundable, including partial billing periods.

6. Licenses and intellectual property

6.1 Our content. The Services, including all classes, videos, audio, music, breathwork and movement methods, program names, text, graphics, logos and software, are owned by ERA or its licensors and are protected by copyright, trademark and other laws. Subject to these Terms and any active purchase or subscription, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to stream and, where offered, download content for your own personal, non-commercial practice.

6.2 What you may not do. You may not copy, record, screen-capture, resell, share, broadcast or redistribute any content; use content to teach, lead classes, run workshops or train facilitators; publicly perform or display content; or create derivative works, courses or programs based on our content or methods. Teaching our methods requires a separate written license or certification from us. All rights not expressly granted are reserved.

6.3 Your content and feedback. If you submit content to the Services (such as a profile photo, comment, review or community post), you keep ownership of it and grant ERA a worldwide, royalty-free, non-exclusive license to host, use, display, reproduce and distribute it to operate and promote the Services. You confirm you have the rights to anything you submit. If you send us ideas or suggestions, we may use them without owing you anything.

6.4 App store terms. If you download the app from the Apple App Store, you also agree that: these Terms are between you and ERA only, not Apple; ERA alone is responsible for the app and its content; Apple has no obligation to provide maintenance or support; if the app fails to conform to any applicable warranty, you may notify Apple for a refund of the purchase price, and Apple has no other warranty obligation; ERA, not Apple, is responsible for any product liability, legal compliance or intellectual property claims relating to the app; you are not located in a U.S.-embargoed country or on a U.S. restricted-party list; and Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. Similar terms apply to apps downloaded from Google Play to the extent Google's policies require.

6.5 Copyright complaints. If you believe content on the Services infringes your copyright, send a notice to contact@erathemethod.com identifying the work, where it appears, your contact information, and a statement that you have a good-faith belief the use is unauthorized. We will terminate accounts of repeat infringers where appropriate.

6.6 Licensed music. Some music in the Services is licensed from third parties, including through our music provider Feed.fm. You may listen to it only while using the Services, for your personal practice. Music is available only in the countries where it is licensed and may not play in some locations. Music is streamed and is not included in downloaded classes; a class you download for offline practice plays without it. You may not record, copy, rip, download, redistribute, publicly perform or play the music outside the Services, including in your own classes, events, videos or social media posts. Music selections are chosen by our music provider, may change, and may be removed at any time. The music's owners and licensors keep all rights in it, and nothing in these Terms gives you any right to the music beyond this limited use.

7. Acceptable use

You agree not to:

• Share your account or give others access to paid content
• Record, download (except through features we provide), scrape or redistribute content
• Post anything unlawful, harassing, hateful, sexually explicit, defamatory, or that infringes someone else's rights
• Post content that promotes self-harm, or false or dangerous health claims
• Impersonate any person, including our teachers, or misrepresent your affiliation with ERA
• Promote your own classes, programs, products or services to other users without our permission
• Collect personal information about other users
• Reverse engineer, decompile or interfere with the Services, or bypass any security, access or digital rights measure
• Upload malware or send spam, or overload our systems with automated requests
• Use the Services in violation of any law, including U.S. export and sanctions laws

We may remove content or suspend or terminate accounts that we believe in good faith violate this section. You can report a comment or block another member from inside the app.

8. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT THE LAW ALLOWS, ERA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

Without limiting the above, we do not promise that the Services will be available on every device or in every location, run without interruption or errors, stream at any particular quality, or keep offering any particular class, teacher, program or feature. We do not promise any health, fitness, emotional or other outcome from using the Services.

9. Limitation of liability

TO THE FULLEST EXTENT THE LAW ALLOWS, ERA AND ITS MEMBERS, MANAGERS, EMPLOYEES, TEACHERS, CONTRACTORS, LICENSORS AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA OR GOODWILL, ARISING FROM OR RELATING TO THE SERVICES OR THESE TERMS. OUR TOTAL LIABILITY FOR ALL CLAIMS WILL NOT EXCEED THE GREATER OF $100 OR THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM AROSE.

These limits apply to every legal theory, even if we were told the damage was possible. Some jurisdictions do not allow certain limits, so some of them may not apply to you.

10. Indemnification

You agree to defend, indemnify and hold harmless ERA and its members, managers, employees, teachers, contractors, licensors and service providers from any claims, losses, damages and costs (including reasonable attorneys' fees) arising from your breach of these Terms, your misuse of the Services or content, your violation of any law or third-party right, or content you submit.

11. Arbitration agreement and class action waiver

11.1 Informal resolution first. Before starting arbitration, contact us at contact@erathemethod.com with a description of your claim. We will try in good faith to resolve it informally within 60 days.

11.2 Binding arbitration. If we cannot resolve it, any dispute arising from or relating to these Terms or the Services will be resolved by binding individual arbitration administered by the American Arbitration Association under its consumer rules. The arbitrator decides all issues, including whether a dispute must be arbitrated, and may award any individual relief a court could. The Federal Arbitration Act governs this section.

11.3 Location. You may choose to hold the arbitration by video, in the county where you live, or in Travis County, Texas.

11.4 Class action and jury waiver. YOU AND ERA EACH WAIVE THE RIGHT TO A JURY TRIAL AND TO BRING OR TAKE PART IN ANY CLASS, COLLECTIVE OR REPRESENTATIVE ACTION. Claims may be brought only on an individual basis.

11.5 Small claims. Either party may bring an individual claim in small claims court instead, if it qualifies.

11.6 Opt out. You may opt out of this arbitration agreement by emailing contact@erathemethod.com within 30 days of first accepting these Terms, with your name, account email and a clear statement that you opt out.

12. General provisions

Governing law and venue. These Terms are governed by the laws of the State of Texas and applicable U.S. federal law, without regard to conflict-of-law rules. Any matter not subject to arbitration will be brought only in the state or federal courts located in Travis County, Texas, and you consent to their jurisdiction.

Entire agreement. These Terms and our privacy policy are the entire agreement between you and ERA about the Services and replace any earlier agreements on the same subject.

Severability and no waiver. If any part of these Terms is found unenforceable, it will be enforced as far as possible and the rest stays in effect. Our failure to enforce a term is not a waiver of it.

Assignment. You may not transfer these Terms without our consent. We may assign them in connection with a merger, sale or reorganization.

Force majeure. We are not responsible for delays or failures caused by events outside our reasonable control, including natural disasters, outages of internet, hosting or app store services, labor disputes and government action.

Contact. Questions and legal notices can be directed to contact@erathemethod.com.